Shipping Policy – MoshiLand

Welcome to www.moshiland.com. This Shipping Policy outlines how we process, handle, and deliver your orders safely and efficiently.

1. Shipping Destinations

We currently ship to the following regions:

• United States (USA)
• Canada (CA)
• United Kingdom (UK)
• France (FR)
• All countries within the European Union (EU)

2. Processing Time

All orders are processed within 1 business day. Once processed, your package is dispatched directly from one of our fulfillment centers.

3. Shipping Times

We use DHL Express and trusted courier partners to ensure fast and secure delivery.

• USA, Canada, UK, France: Delivery within 1–3 business days
• Rest of Europe: Delivery within 2–5 business days

4. Warehouses & Fulfillment

We operate from two main warehouses to ensure faster delivery and efficient logistics:

• United States Warehouse: Naples, Florida, USA
• United Kingdom Warehouse: London, UK

5. Tracking Information

Once your order has been shipped, you will receive a confirmation email with your tracking number within 24 hours. You can track your shipment directly via DHL or through the link provided in your email.

6. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and order size. Orders over a certain amount may qualify for free shipping promotions (when available).

7. Customs, Duties & Taxes

For orders outside the USA and UK, customs duties or import taxes may apply depending on your country’s regulations. These fees, if applicable, are the responsibility of the customer.

8. Delivery Issues

If your order has not arrived within the estimated delivery time, please contact us immediately so we can investigate with the carrier and ensure your parcel reaches you as soon as possible.

9. Contact Us

For any shipping-related questions, please contact our support team:

Email: hello@moshiland.com
Phone: +1 614 207 3008
Operated by:
MOSHIN MEDIA LLC
2813 Sailors Way, Naples, FL 34109, USA