Return & Refund Policy
Return & Refund Policy β MoshiLand
At www.moshiland.com, customer satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we make returns and refunds simple and stress-free.
1. Return & Refund Period
We accept returns and refunds within 60 days of receiving your order β no questions asked.
2. Free Return Label
Every order includes a free return label inside the package. You can use this label at any time if you decide to return or exchange an item.
3. Exchange Option
If you prefer to exchange your product instead of receiving a refund, we will gladly replace the item with another product of your choice (subject to availability).
4. Refund Process
Once we receive your return request, your refund will be processed within 5 business days. The amount will be credited back to your original payment method.
5. Condition of Returned Items
Products must be returned in their original condition, with all packaging and tags included. We reserve the right to decline a refund if the item shows signs of use beyond what is necessary to inspect the product.
6. How to Request a Return or Refund
To initiate a return or refund, simply contact our support team via email or phone. Please include your order number and reason for return (optional).
Email: hello@moshiland.com
Phone: +1 614 207 3008
7. Our Commitment
We believe in a worry-free shopping experience β thatβs why every MoshiLand order is covered by our 60-day satisfaction guarantee. Whether you choose a refund or an exchange, weβre here to make it easy.
MoshiLand Β© MOSHIN MEDIA LLC
2813 Sailors Way, Naples, FL 34109, USA